Shipping policy

Shipping policy

Last updated on 22 May 2025

This shipping and delivery policy is part of our service conditions ("conditions") and must therefore be read in addition to our general terms and conditions.

Read our shipping and delivery policy carefully when you buy our products. This policy applies to every order that you place with us.

What are my shipping and delivery options?

Free Shipping

We offer free shipping within 1-2 working days in Belgium and the Netherlands for orders from € 40 and higher.

Other Shipping costs

We charge shipping costs at the following rates and under these conditions:

If you select another shipping option, we will contact you after you have placed the order with any additional shipping information.
All times and data for delivery of the products are given in good faith, but are only estimates.

For consumers in the EU and the UK: this has no influence on your legal rights. Unless specifically stated, estimated delivery times the earliest available delivery will show and deliveries will take place within 30 days of the day we accept your order. For more information, please refer to our conditions.

Once your order is packed, you will receive an e-mail from us with the track & trace information.

Do you deliver internationally?

We offer global delivery. See the table above regarding prices and delivery times for international orders.

Keep in mind that we may be subject to different rules and restrictions with regard to some international deliveries and that you may be subject to additional taxes and levies that we have no control over. If such cases apply, you are responsible for complying with the laws that apply to the country where you live and you are responsible for such extra costs or taxes.

What happens if my order is delayed?

If the delivery is delayed for whatever reason, we will let you know this as soon as possible and we will inform you of a revised delivery date.

For consumers in the EU and the UK: this has no influence on your legal rights. Consult our conditions for more information.

Questions about returns?

If you have any questions about returning, please look at our policy retourbeleid.

How can you contact us about this policy?

If you have any questions or comments, you can contact us via:

• E-mail: orders@bornerkitchenools.com

• Online contactform